Hello, This is the Gravity Ragnarok Zero Operations Team.
We would like to inform you about the following regarding the
Special Tool Box Update 
Tool Coin Reward Event.
As of approximately 10:30 AM on December 28, 2023, all rewards have been distributed to eligible event participants, and can be received via RODEX after logging into the game.
If you require further confirmation, please leave a 1:1 inquiry and we will check and assist you.
We promise to return with even more rewarding events, and we hope you take care of your health as the winter weather gets colder.
Thank you.
(Gravity Ragnarok Zero Operations Team)
Hello, This is the Gravity Ragnarok Zero Operations Team.
During the Special Tool Box Update Event period,
while confirming the winners of the Tool Coin Reward Event,
which grants the [10 Refine Guarantee Selection Box] reward based on the number of exchanges,
we discovered an issue and are currently looking into it.
We sincerely apologize for the confusion caused by the delay in reward distribution. Further updates and information regarding the reward distribution will be provided through revisions to this notice.
Thank you.
(Gravity Ragnarok Zero Operations Team)