Hello. This is the Gravity Co., Ltd. Ragnarok Online: Zero Operations Team.
We would like to inform you about an issue that occurred after the November 1st regular maintenance.
After the regular maintenance, the types of equipment items sold by region were partially reorganized, but it was found that equipment required for quest items was not being sold, causing difficulties in progressing certain quests. This has been reported and is currently being addressed, and the fix is scheduled to be applied at the next regular maintenance.
We sincerely apologize for the inconvenience this has caused to your gameplay, and as a token of our apology, we have prepared 2 compensations. Please refer to the details below.
■ Compensation Details
- Server EXP +20%, Drop Rate +20%
- Period: After the November 3, 2023 notice ~ Until the November 15th maintenance
Hugel Token Reward Quest Item Reward x2 Applied (Added 11/14 18:18)
- Applicable Quest: Completing the [Siret's Taste Judges] quest will grant Hugel Coins at 2x (20 coins)
- Period: After the November 15th maintenance ~ Until the December 6th maintenance
We apologize once again for the inconvenience caused by this issue, and we will strive to provide a more stable service environment.
Thank you.