Hello, This is the Gravity Co., Ltd. Ragnarok Zero Operations Team.
We would like to inform you that the issue where the reward for completing 3 laps in the Ragmarble game was being given out less than the announced reward has been resolved.
Customers who received less than the reward for completing 3 laps have now been additionally compensated in full.
We apologize for the inconvenience caused during your gameplay, and we will strive to provide better service going forward.
Thank You.
(Co., Ltd.) Gravity Ragnarok Zero Operations Team
Hello, This is the Gravity Co., Ltd. Ragnarok Zero Operations Team.
We have confirmed an issue where, during the Ragmarble game, the reward for completing 3 laps was being given out less than the announced reward, and we have forwarded this to the responsible department for review.
We will work to resolve this issue as quickly as possible, and we sincerely apologize for the inconvenience caused during your gameplay.
Any further updates, including confirmation of the resolution, will be announced through this notice.
Thank You.
(Co., Ltd.) Gravity Ragnarok Zero Operations Team