Hello. This is the Gravity Co., Ltd. Ragnarok Online: Zero Operations Team.
Regarding the current MOTP authentication error, the issue has been resolved through the vendor.
Customers who were unable to log in due to the previous error please update the MOTP application once more before attempting to log in.
We will continue to make greater efforts to prevent similar inconveniences from occurring.
Thank You.
Gravity Co., Ltd. Ragnarok Online: Zero Operations Team
Hello. This is the Gravity Co., Ltd. Ragnarok Online: Zero Operations Team.
Regarding the issue of forced termination after updating the MOTP application, the vendor is currently working on a fix, but please understand that resolving this issue may take some time.
If you wish to use MOTP before the fix is applied, you can do so by deleting and reinstalling the MOTP application, then canceling and re-registering the MOTP linked to your account.
However, please note that identity verification is required when canceling MOTP, so please keep this in mind before deleting and reinstalling the MOTP application.
We sincerely apologize for the inconvenience caused to your gameplay due to this issue, and we will provide further updates and information regarding normalization by revising this notice again.
Thank You.
Gravity Co., Ltd. Ragnarok Online: Zero Operations Team
Hello. This is the Gravity Co., Ltd. Ragnarok Online: Zero Operations Team.
We would like to inform you that a forced termination issue has been identified when updating the MOTP application, and we have relayed this to the relevant vendor and are currently checking on it.
We sincerely apologize for the inconvenience caused to your gameplay due to this issue, and we will provide further updates and information regarding normalization by revising this notice.
Thank You.
Gravity Co., Ltd. Ragnarok Online: Zero Operations Team