Hello. This is the Gravity Corp. Ragnarok Zero Operations Team.
We have confirmed an issue where the destruction date/time was not displayed when opening the '
Kafra Storage Bell 7-Day Box,' which was provided as a reward for the [Searching for the Truth of the Disaster] event.
This issue was fixed during the emergency maintenance on Thursday, August 4th.
As a result of this fix, the item can no longer be used in a way that differed from the original guidance. Please note that the following measures will be taken accordingly.
■ Recovery Notice
- Recovery Target: Users among event winners who opened and used the 'Kafra Storage Bell 7-Day Box'
- Item to be Recovered:
Kafra Storage Bell - Recovery Timing: After 16:00 on Tuesday, August 16th
■ Compensation Notice
- Compensation Target: Users among event winners who possess the 'Kafra Storage Bell 7-Day Box' without having opened it
- Compensation Item: Kafra Storage Bell 7-Day Box
- Distribution Period: After 16:00 on Tuesday, August 16th
We sincerely apologize for the confusion this issue has caused, and we will strive to prevent similar inconveniences from occurring in the future.
Thank you.
Gravity Corp. Ragnarok Zero Operations Team