Hello. This is the Gravity Co., Ltd. Ragnarok Zero Operations Team.
We would like to inform you about an issue where some reward items are not being obtained in the 
Happy Egg Festival event.
We have confirmed an issue where the 
Rose Crespinette is not being awarded upon completing [The Astrologer's Spell!] during the Happy Egg Festival event, which began after maintenance on Wednesday, March 2nd. This issue is scheduled to be fixed during the regular maintenance on Wednesday, March 16th.
For those who have already completed the [The Astrologer's Spell!] quest between the maintenance on Wednesday, March 2nd and before the maintenance on Wednesday, March 16th, measures will be taken so that they can receive the Rose Crespinette item, and we will provide further information regarding this through a notice during the regular maintenance on Wednesday, March 16th.
- The event option for the item and the costume exchange NPC will be extended until before the regular maintenance on Wednesday, April 20th.
We sincerely apologize for any confusion this issue may have caused our users, and we will make greater efforts to prevent similar issues from occurring in the future.
Thank you.
Gravity Co., Ltd. Ragnarok Zero Operations Team