Hello, This is the Ragnarok Online: Zero Operations Team at Gravity Co., Ltd.
We would like to inform you about the login issue that occurred on Wednesday, February 2nd.
We confirmed that there was a temporary issue today that made it impossible to access the official website and log in to the client. This was forwarded to the relevant department, and the issue was resolved at approximately 08:30.
The official website and game are now accessible normally. We apologize for the inconvenience, but we kindly ask that affected customers log in again to use the service.
Additionally, as compensation for the inconvenience caused with today's game usage, please note that the following experience point increase benefit will be applied.
■ Compensation Notice for Login Issue
- Period: After the notice is posted on Wednesday, February 2nd, 2022 ~ Before the regular maintenance on Thursday, February 3rd, 2022
- Details: 30% Experience Point increase on all servers
We apologize for the sudden inconvenience caused during the holiday, and we will do our best to ensure that the same issue does not occur again.
Thank you.
Ragnarok Online: Zero Operations Team, Gravity Co., Ltd.