Hello, This is the Gravity Ragnarok Online: Zero Operations Team.
We have discovered an issue where the January 16 (Sun) login reward, [Event] 
Growth Elixir, was not being distributed properly, and we are currently investigating internally.
For customers who have login records for today, we will be resending the reward via RODEX sequentially starting January 17 (Mon), so we kindly ask for your understanding.
We apologize for the inconvenience caused to your gameplay, and we will make every effort to quickly identify and resolve this issue.
Thank you.
Gravity Ragnarok Online: Zero Operations Team