Hello, This is the Gravity Co., Ltd. Ragnarok Zero Operations Team.
We have discovered an issue where the January 9 (Sun) login reward, [Event] 
Growth Elixir, was not being distributed normally, and we are currently investigating internally.
For customers who have login records for today, we will resend the reward via RODEX sequentially starting from January 10 (Mon), so we ask for your kind understanding.
We apologize for the inconvenience caused to your gameplay, and we will make every effort to quickly identify and resolve this issue.
Thank you.
Gravity Co., Ltd. Ragnarok Zero Operations Team