Criatura Academy
News · Notice · 2022-01-02

Notice Regarding January 2nd (Sun) Login Reward Distribution (Content Added) 1월 2일(일) 접속보상 지급 관련 안내 (내용 추가)

Translated from the official kRO Zero announcement. Original

Hello, This is the Gravity Co., Ltd. Ragnarok Online: Zero Operations Team.

We would like to inform you of the following measures taken regarding the issue where the January 2nd (Sun) login reward, [Event] Growth Elixir, could be abnormally received repeatedly.

■ Notice of Measures

  • If you received more than 2 [Event] Growth Elixir after logging in on January 2nd (Sun)

    • The abnormally distributed quantity exceeding 2 has been retrieved, and any quantity additionally retrieved during this process will be redistributed as soon as possible.

  • If you received only 1 [Event] Growth Elixir after logging in on January 2nd (Sun)

    • 1 additional [Event] Growth Elixir will be distributed as soon as possible.

  • If you did not receive the [Event] Growth Elixir after logging in on January 2nd (Sun)

    • 2 [Event] Growth Elixir will be redistributed as soon as possible.

We sincerely apologize once again for the inconvenience this has caused our customers, and we will pay closer attention to service stability to prevent the same issue from happening again.

Thank you.

Hello, This is the Gravity Co., Ltd. Ragnarok Online: Zero Operations Team.

We would like to inform you about the issue where the January 2nd (Sun) login reward was abnormally distributed.

We have confirmed an issue where the [Event] Growth Elixir, which is meant to be distributed via RODEX only once per account upon logging into the game, could be received repeatedly. As a result, we have temporarily suspended the distribution as a precautionary measure.

The abnormally over-distributed item quantities will be retrieved after confirmation, so we kindly ask that you refrain from claiming the item from RODEX and leave it unclaimed for the time being, even though this may be inconvenient.

  • If you claim and use the over-distributed item, you may face disadvantages in game usage.

Additionally, for customers who have not received today's login reward, the reward will be redistributed via RODEX after January 3rd (Mon), so we ask for your understanding.

We sincerely apologize for the sudden inconvenience caused to your gameplay, and if there is any additional information to share, we will inform you through this notice.

We will strive to provide a more stable service environment.

Thank you.

(Gravity Co., Ltd.) Ragnarok Online: Zero Operations Team