Criatura Academy
News · Notice · 2021-09-03

Notice of Change in Customer Center Consultation Hours 고객센터 상담 시간 변경 안내

Translated from the official kRO Zero announcement. Original

Hello. This is the (Gravity Co., Ltd.) Customer Center.

We would like to express our gratitude to our customers who always cherish our Gravity games.

The Customer Center phone consultation hours, which were changed for the health of Gravity employees and to prevent the spread of COVID-19, will be changed starting September 6, 2021 (Monday), as announced below.

Please refer to the details below.

■ Phone Consultation Change Period

  • September 6, 2021 (Monday) ~ until further notice

■ Change Details

  • Before change: (Mon/Fri) 11:00 ~ 16:30 (Tue/Wed/Thu) 10:00 ~ 17:00

  • After change: (Mon ~ Fri) 10:00 ~ 17:00

※ We do not operate on public holidays and during lunch hours (12:30 ~ 13:30). ※ Please submit inquiries through the 1:1 inquiry on the website.

We hope you will refer to the above information when making inquiries so that there is no confusion.

Thank You.

(Gravity Co., Ltd.) Customer Center