Hello. This is the (Corp.) Gravity Customer Center.
Regarding the issue where emails sent from Gravity could not be received via Gmail and Daum Mail, we would like to inform you that the resolution was completed on Friday, September 17, and email reception is now functioning normally.
Please take this into account when using our services, and we will continue to make greater efforts to ensure our customers experience no inconvenience.
Thank You.
Hello. This is the (Corp.) Gravity Customer Center.
We have confirmed that emails sent from Gravity are currently not being received via Gmail and Daum Mail, and we are working on a resolution.
Once the resolution is complete, we will inform you through the relevant notice, and if you wish to submit a 1:1 inquiry, please use a domain address other than Gmail or Daum Mail when submitting it.
Please refer to the information below for how to check your email domain.
■ How to Check Email Domain When Submitting a 1:1 Inquiry as a Logged-in Member
- Log in to the website
- Edit Personal Information -> Change Personal Information (enter password to confirm)
- Check the saved email domain in Change Personal Information
■ How to Check Email Domain When Submitting a 1:1 Inquiry as a Non-member
- Select Non-member 1:1 Inquiry on the website
- Write your inquiry content
- Check the email domain when entering your email
We apologize for any inconvenience caused during your gameplay, and we will continue striving to become a better Ragnarok Online: Zero.
Thank You.
(Corp.) Gravity Customer Center