Hello. This is the Gravity Corp. Ragnarok Zero Operations Team.
We would like to inform you that an issue has been identified where the 
Special Tool Box Coupon from the Malbok (8/10) attendance reward was not being distributed.
If you logged into the game on 8/10 but did not receive the reward, we will re-issue it via RODEX as soon as possible, so we ask for your understanding regarding this matter.
We apologize for the confusion caused in participating in the event, and we will strive to provide a more stable service.
Thank you.
Gravity Corp. Ragnarok Zero Operations Team