Criatura Academy
News · Notice · 2017-12-08

[2nd Test] Notice of 2nd Test to Confirm the Fix for the Connection Instability Issue (Completed) [2차 테스트] 접속 불안정 현상 수정 확인을 위한 2차 테스트 안내 (완료)

Translated from the official kRO Zero announcement. Original

Hello,

This is the RO1 Studio Ragnarok Online: ZERO Team.

First, we would like to provide an update to our customers who have been waiting for Ragnarok ZERO.

We have identified the cause of the issue where some connections were restricted during login and have applied a fix, and the 2nd in-game test will now proceed.

We are continuously working to achieve a smooth connection environment, but we sincerely apologize for the inconvenience caused.

Additionally, in order to provide a smooth play environment for many customers, we have also added a new world.

■ 2nd Test Details

  • Verification of the fix for the issue where some connections were restricted during login

  • Verification of login and gameplay stability

  • Addition of the 2nd world, Megingjard, for smoother gameplay

During the test, the following situations may occur, so we ask for your understanding.

  • Purchase of cash items will be restricted during the test.

  • Previously purchased paid cash items and related items have been collectively retrieved for G Cash conversion,

    and have been deleted; they will not be restored even after the official reopening.

    ▶ Paid Cash Items Subject to Retrieval

    • All items obtained from the Special Toolbox (including inventory expansion skills and Halter Lead)

      All costumes exchanged with Gel Star, cash items currently on sale and their detailed components, and cash item exclusive buffs

We will do our best to check and address these issues as quickly as possible so that we can return to you in a normalized state,

and regarding improvements, even if confirmed late at night, we will immediately provide guidance through official notices.

Even though we have disappointed you twice, in order to repay the support of our customers who have continued to wait,

all of us in charge of Ragnarok ZERO will work even harder to show you a better experience.

Once again, for your long wait and continued interest, and for your love of Ragnarok,

all of us at Gravity are nothing but grateful.

Thank you.

Gravity Co., Ltd. RO1 Studio Ragnarok Online: ZERO Team