Hello,
This is the RO1 Studio Ragnarok Online: ZERO Team.
We are deeply sorry and regretful for continuing to show a less-than-ideal experience to our customers visiting Ragnarok ZERO due to frequent connection error issues.
We sincerely apologize.
At the same time, our staff are currently investigating the issue where similar problems occur when many customers attempt to log in and access the game simultaneously.
However, due to various ongoing issues, it is difficult to maintain stable service today.
To resolve this, we plan to temporarily suspend the service.
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Time: December 07, 2017 21:00 ~
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Details: Fixing the issue where in-game access is not possible
※ Regarding cases where smooth usage was not possible due to frequent server maintenance,
we will review any payments made during this time and proceed with cancellation or refund processing.
We will provide additional notices regarding the progress of the maintenance by 10:00 AM on December 08, 2017.
We sincerely apologize for the inconvenience caused by the repeated connection issues, and we will do our best to minimize any inconvenience to our customers through swift confirmation and action.
We are very sorry for the inconvenience caused during your use of our service.
Thank you.
Gravity Co., Ltd. RO1 Studio Ragnarok Online: ZERO Team