Criatura Academy
News · Notice · 2020-03-17

Notice of Temporary Suspension of Customer Center In-Person Consultations 고객센터 방문상담 임시 중단 안내

Translated from the official kRO Zero announcement. Original

Hello.

This is the Gravity Ragnarok Online: Zero operations team.

We would like to thank our customers who cherish Gravity's games.

To prevent the spread of the COVID-19 virus among Gravity employees and visitors,

in-person consultations at the Gravity Customer Center will be temporarily suspended starting March 18, 2020.

Please refer to the details below.

■ In-Person Consultation Suspension Period

  • From Wednesday, March 18, 2020 until further notice

■ Change Details

  • Before: Weekdays 10:00 ~ 16:00 (10:00 AM ~ 4:00 PM)

  • After: In-person consultations suspended

※ Please submit any inquiries through the 1:1 inquiry service on our website,

and we will do our best to respond quickly and sincerely to all inquiries received.

We ask for your understanding, and please take care of your health.

Thank You.