Hello,
This is the Gravity Co., Ltd. Ragnarok Zero Operations Team.
We are writing to inform you that an issue has been identified where entry into some guild dungeons is not possible.
Since the regular maintenance on December 11, 2019, it has been confirmed that entry into the 2nd floor area of the guild dungeon is not possible.
This issue will be fixed during next week's regular maintenance, and the following compensation will be provided for those who experienced inconvenience.
- Free entry to Guild Dungeon 2nd Floor for 1 week
→ Period: After regular maintenance on December 18, 2019 ~ Before regular maintenance on December 24, 2019
We sincerely apologize for the inconvenience caused to your gameplay, and we will make greater efforts to prevent similar issues from occurring.
Thank you.
Gravity Co., Ltd. Ragnarok Zero Operations Team