Hello,
This is the Ragnarok Online: Zero Operations Team at Gravity Co., Ltd.
We have confirmed server instability issues on February 20th,
and we apologize for the inconvenience caused during your gameplay.
When server instability issues are identified, the relevant departments and personnel
conduct a thorough investigation, and regarding the issue that occurred on February 20th as well,
the necessary measures have already been completed after confirmation.
We are making efforts to quickly process and improve issues once identified,
but we sincerely apologize for the delay in providing this notice.
We sincerely apologize to all customers who experienced inconvenience due to the server instability,
and we will do our best to provide a stable server environment.
Should similar issues be identified in the future,
we will strive to provide notices and take action regarding the situation as quickly as possible.
Thank you.
Ragnarok Online: Zero Operations Team, Gravity Co., Ltd.