Hello, This is the Gravity Ragnarok Online: Zero Operations Team.
We have confirmed an issue where certain iOS devices are unable to access the app in relation to the MOTP service.
We are currently investigating the cause of this issue. We apologize for the inconvenience, but please delete the existing app and reinstall the latest version before using the service.
If the same issue occurs even after reinstalling the app, please contact KG Financial Customer Center (1800-0678).
We will do our best to identify the cause of this issue and restore normal service as soon as possible. We will provide further updates, including notice of normalization, by editing this announcement again.
Thank You.
Gravity Ragnarok Online: Zero Operations Team