Hello, This is the Ragnarok Online: Zero Operations Team at Gravity Co., Ltd.
Some parts of the GNJOY Privacy Policy will be changed. We kindly ask our customers to review the details below to avoid any inconvenience in using our services.
The details are as follows.
■ Effective Date: Wednesday, May 27, 2026 ■ Reason for Change - Removal of discontinued payment methods ■ Details of Change
| Existing Privacy Policy | Revised Privacy Policy |
|---|---|
| Effective Date: 2026.01.23 | Effective Date: 2026.5.27 |
| 1. Items and Methods of Personal Information Collection (2) Information collected when using paid services - For mobile phone payment: mobile phone number, carrier, E-mail - For ARS payment: E-mail - For bank transfer payment: depositor's name - For Culture/Book Gift Certificate payment: Culture/Book Gift Certificate website ID - For Happy Money Gift Certificate payment: Happy Money Gift Certificate website ID, Happy Money Gift Certificate website member's name ※ Depending on the payment method, other payment-related information must be entered, and the payment information entered will not be used for any purpose other than payment processing. | 1. Items and Methods of Personal Information Collection (2) Information collected when using paid services - For mobile phone payment: mobile phone number, carrier, E-mail - For ARS payment: E-mail - For bank transfer payment: depositor's name - For Culture/Book Gift Certificate payment: Culture/Book Gift Certificate website ID ※ Depending on the payment method, other payment-related information must be entered, and the payment information entered will not be used for any purpose other than payment processing. |
| 2. Purpose of Collection and Use of Personal Information (3) Mobile phone number, carrier, E-mail, depositor's name, bank name, Culture/Book Gift Certificate website ID, Happy Money Gift Certificate website ID, Happy Money Gift Certificate website member's name - Payment for use of paid services | 2. Purpose of Collection and Use of Personal Information (3) Mobile phone number, carrier, E-mail, depositor's name, bank name, Culture/Book Gift Certificate website ID - Payment for use of paid services |
| 12. Changes to the Privacy Policy Date of Announcement of Privacy Policy: February 20, 2026 Date of Enforcement of Privacy Policy: February 27, 2026 | 12. Changes to the Privacy Policy Date of Announcement of Privacy Policy: May 20, 2026 Date of Enforcement of Privacy Policy: May 27, 2026 |
■ Consent and Objection
- If you do not express your consent or refusal by May 27, 2026, the effective date of the Privacy Policy, you will be deemed to have agreed to the revised Privacy Policy.
- If you do not agree to the revised Privacy Policy, you may request withdrawal of membership.
- For inquiries or objections regarding the revised Privacy Policy, please contact Customer Center or submit a 1:1 inquiry.
Thank You.