Hello, This is the Gravity Ragnarok Online: Zero Operations Team.
We have identified an issue where certain characters are experiencing difficulty connecting to the server, and we are currently investigating this as quickly as possible.
If you submit a 1:1 inquiry regarding a character that is having trouble connecting, we can take action to make it accessible again; however, please be aware that the same issue may occur again upon reconnecting. We kindly ask for your understanding and request that you refrain from accessing the affected character as much as possible in the meantime.
Additionally, please understand that 1:1 inquiries are processed in the order they are received, so it may take some time to resolve.
We will work to normalize this issue as quickly as possible, and we sincerely apologize for the inconvenience caused to your gameplay. Any additional updates or information regarding the resolution of this issue will be provided through updates to this notice.
Once again, we apologize for the inconvenience, and we will continue to do our best to provide a pleasant gaming environment.
Thank you.