Hello. This is the Ragnarok Online Zero Operations Team at Gravity Co., Ltd.
The GNJOY Privacy Policy will be partially revised. We kindly ask our customers to review the details below to avoid any inconvenience in using our services.
The details are as follows.
■ Effective Date: Thursday, May 30, 2024 ■ Reason for Change: Addition of identity verification information collected when non-members submit 1:1 inquiries ■ Details of Change
| Existing Content | Revised Content |
|---|---|
| Effective Date: Jan. 3, 2024 | Effective Date: May 30, 2024 |
| 1. Items of Personal Information Collected and Collection Method (6) Information collected when non-members submit 1:1 inquiries - Required items: Name, contact number, email, bank account number (limited to refund request inquiries) - Optional items: ID | 1. Items of Personal Information Collected and Collection Method (6) Information collected when non-members submit 1:1 inquiries - Required items: Name, contact number, email, bank account number (limited to refund request inquiries) - Required items for identity verification: Duplicate registration confirmation information (DI), Connecting Information (CI), date of birth, gender - Optional items: ID |
| 2. Purpose of Collection and Use of Personal Information (6) ID, name, contact number, email, bank account number (limited to refund request inquiries) - Responding to non-member inquiries and securing a channel for smooth communication | 2. Purpose of Collection and Use of Personal Information (6) ID, name, contact number, email, bank account number (limited to refund request inquiries), duplicate registration confirmation information (DI), Connecting Information (CI), date of birth, gender - Responding to non-member inquiries and securing a channel for smooth communication |
| 12. Changes to the Privacy Policy Privacy Policy Announcement Date: December 27, 2023 Privacy Policy Effective Date: January 3, 2024 | 12. Changes to the Privacy Policy Privacy Policy Announcement Date: May 16, 2024 Privacy Policy Effective Date: May 30, 2024 |
■ Consent and Objection
- If you do not express your consent or refusal by May 30, 2024, the effective date of the revised GNJOY Privacy Policy, you will be deemed to have agreed to the revised GNJOY Privacy Policy.
- If you do not agree to the revised GNJOY Privacy Policy, you may request to withdraw your membership.
- For inquiries or objections regarding the revised GNJOY Privacy Policy, please contact Customer Center or submit a 1:1 inquiry.
Thank You.